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Economic Development Board (EDB)

Ernst & Young Singapore (EY) was commissioned by the EBD in collaboration with Enterprise Singapore (ESG), SkillsFuture Singapore (SSG) and Workforce Singapore (WSG) to conduct a Study on the Impact of Industry 4.0 on Singapore’s Logistics Workforce.


The overall objective of the Study is to explore the impact of industry 4.0 (I4.0) on Singapore’s logistics workforce, with a focus on envisioning future jobs, and building an ecosystem that nurtures a future-ready and competitive workforce, equipped with the right skills to thrive in a constantly evolving environment.


Using the Skills Framework for Logistics as a starting point, the study sought to gain a better understanding of the extent to which job roles will be impacted and how job tasks and skills will change. An analysis of the manpower capability-building ecosystem would help to provide a holistic view of interventions available today to build the required talent capability to ensure workforce competitiveness and future-readiness amidst the constantly evolving sector landscape.


The Focus Group Discussions were held in February / March 2020 pertaining to:

  • Warehouse Management & Operations

  • Transportation Management & Operations

  • Freight Forwarding & Operations

  • Sales & Customer Service

  • Logistics Solutioning & Project Management

  • Logistics Process Improvement & Information System


The following SLA member-companies participated in the Study:

  • Bok Seng Logistics Pte Ltd

  • DAP Asia Pacific (S) Pte Ltd

  • Hoy San Stevedoring Pte Ltd

  • Hoy San Transport Pte Ltd

  • Sharikat Logistics Pte Ltd

  • Sin Chew Woodpaq Pte Ltd

  • Speedmark Logistics Pte Ltd

  • WWW Cargo Pte Ltd

  • Yang Kee Logistics Pte Ltd